Good place I love it but better to not go there if is very busy
Horrible place! First and foremost, it is simply far too oversubscribed, the place is way too busy during peak times to actually get any quality of a workout completed. It had a negative impact on my fitness goals as it is impossible to get anything done when there are dangerous numbers of people all trying to workout in a very small space. Not worth it! The app has a feature that is supposed to display how many people are present in the gym b4 you go in, its completely inaccurate! It can say there is less than 20 and u walk in and its more like 200! I complained and I got a reply agreeing it was wrong but the issue never got fixed. Whats the point in having this feature on the app if its consistently giving customers wrong information? Also, the locker room STINKS permanently! Never seen a cleaner anywhere in this place and clearly hygiene is lacking. Locker rooms also extremely small. Equipment is pretty average, machines all kind of facing eachother so you feel like your being watched all the time. And its freezing cold! Staff are a bit attitudey too. So if your looking for a ridiculously crowded, smelly hell-hole of a gym, sign up.
Good gym but on the small side. 4 entry pods so never an issue of getting in and out. Changing room isn't the biggest and not enough benches/places to rest your bag but there is a lot of lockers available. Plenty of cardio machines, mainly treadmills. The weights area has a good selection of machines/free weights but spacing is tight so most days you will need to adjust your workout to what is available as it gets busy quickly due to size. Staff are friendly and helpful with somebody always available. Plenty of classes available but yet to take one. Vending machines with all the usual gym fare available by the entrance. I use this gym every day and generally enjoy it except when it's over busy.
The heating insulation is very poor around the entrance area of the gym. All of the rowing machines are clustered around the entrance area of the gym, and it is impossible to use any of them without freezing or catching a cold during winter times. Please consider either having better insulation around the front area, or at least moving a few of the rowing machines to another area of the gym, so they can be used.
Keep on repeating they should make people use towels or tissues to clean the machines after using them.Every single time I'm using a machine is full of sweat and disgusting. Their excuses are really poor and something as easy as provide some blue roll or similar for 1 month and then make towels mandatory seems not to be a solution for them.The only reason to go is because it's the closest to my job. But I would change inmediately if something better gets open next to it (even paying double)It's worth to enforce being clean!Sent them 2 emails about this matter and those were ignored or replied carelessly.I'm editing to respond your answer. This is your gym few days after my complaint. There was like 5 people working around the machines and nobody did a thing.Tower enforcement or even encouragement is purely a lie. Do I need more proofs or is that disgusting enough?That's not a one-off time. I don't want to clean sweat from other people with my towel. How much will cost you to provide some blue roll and how much will that be if we split the cost between the members? Happy to pay double that!!
PureGym London Victoria is a UK Gym based in Westminster, London. PureGym London Victoria is located at Portland House, Bressenden Pl, Westminster, London SW1E 5BH, UK.
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